Privacy Policy

At The Retreat – Zawiyat Al Hijaz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, register for events, or communicate with us.


Information We Collect

We may collect the following information when you use our website or services:

  • Name, email address, phone number, and other contact details.

  • Booking information, including payment details and travel preferences.

  • Any information you voluntarily share with us via forms, emails, or surveys.

  • Technical information such as IP address, browser type, and browsing behavior on our website.

How We Use Your Information

Your personal information may be used for the following purposes:

  • To process bookings, payments, and confirmations for our retreats and events.

  • To communicate with you about your booking, upcoming events, or changes.

  • To send you newsletters, updates, and promotional offers (you may opt out at any time).

  • To improve our services, website, and customer experience.

  • To comply with legal obligations and requirements.

Sharing of Information

  • We do not sell or trade your personal data.

  • We may share your information with trusted third-party service providers (such as payment processors, accommodation providers, or transport services) strictly for the purpose of delivering your retreat experience.

  • We may disclose your information if required by law or governmental authority.

Data Security

We take appropriate technical and organizational measures to safeguard your data against loss, misuse, unauthorized access, or disclosure.

Your Rights

You have the right to:

  • Request access to your personal data.

  • Request corrections or updates to your information.

  • Request deletion of your data (except where retention is legally required).

  • Opt out of marketing communications at any time.

Cookies & Website Usage

Our website may use cookies to improve your browsing experience and analyze traffic. You can disable cookies in your browser settings, but some features of the site may not function properly.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 info@TheRetreat.love